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HelpAlong is a dedicated service provider proudly registered with the National Disability Insurance Scheme (NDIS) in Australia. Our primary focus is on delivering comprehensive support to individuals with disabilities. We thrive in sectors where the pillars of successful relationships are built on care, quality service, and empathy.

HELPALONG CORPORATE TEAM

Discover the strength within our corporate team: a force of expertise, dedication, and collaboration propelling us forward. Join us as we harness our collective strength to overcome challenges and seize opportunities, providing exceptional support services, and shaping a brighter future together

Saurav Neupane
General Manager

Saurav Neupane, General Manager at HelpAlong Pty Ltd, leads with a strategic vision and a dedication to excellence, driving organizational success in business administration. 

His leadership style emphasizes fostering growth and cultivating relationships, both internally and externally, to achieve industry-leading achievements. Saurav's approach centers on empowering team members through innovation, mentorship, and a supportive work environment, enabling them to reach their full potential. He prioritizes strong partnerships with stakeholders and clients, recognizing collaboration as essential for unlocking new opportunities and sustaining long-term growth. Saurav's leadership ensures that HelpAlong remains a beacon of innovation and success in the field of business administration.
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Francis Miruru
Operations Manager

Francis, as an Operations Manager at HelpAlong, is dedicated to improving the lives of vulnerable individuals in the community. 

With a proven track record in driving results, optimizing operations, and enhancing service quality, he leads his team to provide exceptional care. Beyond managing operations, Francis fosters a culture of inclusivity, innovation, and growth within the organization. Collaborating with diverse teams, he implements strategies to enhance both effectiveness and cohesiveness. Francis firmly believes in the power of teamwork. If you or someone you know needs help accessing disability supports, please reach out. Additionally, he welcomes organizations interested in collaborating and sharing ideas to connect with him. Together, they can create a more inclusive and supportive community for individuals with disabilities.
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Gaurav Amatya
Finance Manager

Gaurav Amatya is a skilled professional with experience in business, finance, and military leadership.

He has worked in banking, administration, and the military. Gaurav is known for his leadership, planning, and financial skills. He's adaptable, solves problems well, and communicates effectively. He values honesty and teamwork and is eager to grow in his career.
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Suraj Aryal
System & IT Manager

Meet Suraj Aryal, the experienced IT Manager at HelpAlong Pty Ltd, boasting over seven years of experience. 

With a passion for innovation and efficiency, Suraj is dedicated to keeping HelpAlong technologically advanced and empowering his team to excel. Whether it's implementing cutting-edge solutions or providing mentorship, Suraj is the driving force behind HelpAlong's success in the ever-evolving world of technology.
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Alisa Hines
Service Coordinator

Alisa brings 14 years of experience in aged care, where she provided compassionate support to the elderly. 

Transitioning to disability support, she tailored assistance to promote independence and inclusion. As a support worker, Alisa crafted personalized care plans, advocated for client rights, and facilitated access to community resources. Now a service coordinator, she oversees comprehensive support delivery, collaborating with teams and stakeholders. Alisa remains dedicated to upholding dignity, respect, and inclusivity, advocating for vulnerable populations' rights and well-being.
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Arlene Wise
HR Administrator

Arlene is a human resources professional and systems specialist with roots in luxury retail, hospitality and creative industries. 

Arlene’s experience spans a variety of corporate cultures in both team based and autonomous roles. Arlene is an experienced human resources leader with an ability to foster strong relationships at all levels. Championing women, diversity and inclusion in the workplace is a key focus for Arlene, seeing the impact the traditional workplace has on mothers and their children. An expert in legislative HR process, Arlene is adept at assessing needs, generating options and implementing business positive solutions. Arlene brings to business full spectrum human resource function specialising in Recruitment & Selection, Employee Relations and Training & Development.
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Dileema Kalanchi
Support Coordinator

Dileema is passionate about supporting individuals within the disability community and making a meaningful impact on their lives.

She holds a Bachelor of Social Work from Queensland University of Technology and a Diploma of Community Services. As a social worker, she specializes in working with the NDIS as a support coordinator. She also develops Positive Behavioral Support Plans to help individuals with disabilities achieve their goals and lead independent lives.
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Hisashi Auman
Service Coordinator

As a dedicated professional, I bring a wealth of experience and expertise to my work in supporting individuals with disabilities and vulnerabilities.

With a comprehensive understanding of the NDIS (National Disability Insurance Scheme) practice standards and guidelines, I am committed to delivering high-quality care and services that meet the unique needs of each individual. My approach is deeply rooted in person-centered and trauma-informed practices, recognizing the importance of respecting autonomy, dignity, and the lived experiences of those I support. By prioritizing empathy, compassion, and understanding, I strive to create environments that foster empowerment, healing, and growth. With a steadfast commitment to advocacy and inclusivity, I continuously seek to enhance my skills and knowledge to better serve those entrusted to my care. I am passionate about promoting independence, social inclusion, and holistic well-being for individuals with disabilities, and I am dedicated to making a positive difference in their lives.
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Kelly Andrews
BD & Intake Support

With over 10 years in the Disability sector, Kelly is dedicated to creating meaningful connections with NDIS participants.

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Nole Castillo
Payroll Officer

Nole has an extensive background in financial bookkeeping and payroll management from her previous roles in the Philippines. 

Moreover, she has demonstrated her proficiency as a Customer Service Representative, managing accounts for both US and Australian clients, specifically within healthcare and sales sectors. Prior to her relocation to Australia, she held positions as a Client Relations Officer and Order Management Officer within a multinational corporation.
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Paige Pitman
Intake Officer

Paige is a dedicated professional who harbors a profound passion for effecting positive change within the disability sector. 

With 6 years of valuable experience, she has honed her skills in delivering compassionate support and advocating for individuals with disabilities. Paige possesses a profound understanding of the challenges encountered by individuals with disabilities and is steadfast in her commitment to ensuring they receive the care and support they rightfully deserve. She firmly believes in the importance of exceptional communication skills, empathy, and collaborative work with clients, families, and colleagues to achieve favorable outcomes. Paige's unwavering dedication to continuous learning and growth within the disability sector underscores her commitment to providing the highest quality of care and support.
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Puran Khati
Finance Assistant

With overseas financial sector experience, Puran smoothly transitioned into his role as a Finance Assistant at Helpalong.

Leveraging his finance background, he efficiently manages payroll functions and contributes to the organization's financial operations. Puran's strong finance foundation and dedication to growth position him to make significant contributions in accounting, business administration, and beyond. His journey epitomizes a quest for excellence and a passion for using financial expertise to drive organizational success.
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Sarah Jane Hall
Support Coordinator

Meet Sarah, a dedicated Support Coordinator with 14 years of experience in the disability sector. 

She's driven by empathy, respect, and a commitment to freedom of choice and integrity. Sarah values collaboration and strives to ensure participants receive safe and positive outcomes through their NDIS plans. With a strong work ethic and a passion for making a difference, Sarah brings a blend of professionalism and compassion to her role.
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Shontel Van Zyderveld
Rostering Officer

Shontel's decade-long journey in the disability and mental health sectors reflects her unwavering dedication to supporting vulnerable individuals. 

With expertise honed through hands-on experience, she champions comprehensive care and advocates for the rights of those she serves. Shontel's work encompasses diverse roles, including support coordination, community engagement, and person-centered care. Her mission is not just professional but deeply personal — to create a more inclusive and supportive society for individuals with disabilities and mental health concerns.
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Susan Leishman
Client Liaison & Incident Officer

With over 15 years of experience in the disability sector, Susan has dedicated her career to supporting individuals with diverse needs. 

Her journey began in education, where she served as a behavior management teacher aide, assisting students aged 5 to 16 with disabilities. Transitioning into the disability industry, she has worked extensively with clients across physical, emotional, and mental health spectrums. Driven by a deep passion for empowering others, Susan aims to ensure that every individual in her service receives tailored support to achieve their personal aspirations. She is committed to fostering environments where clients can thrive and lead fulfilling lives aligned with their unique goals.
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Victoria Wani
Service Coordinator

In the NDIS industry for over 6 years, I have experienced a transformative journey that has shaped me both professionally and personally.

Starting as a support worker, I was driven by a deep-seated belief in the importance of providing compassionate care and support to individuals. Over the years, as I progressed to roles of increasing responsibility such as team leader and support coordinator, my passion for advocating for those in need only grew stronger. My unwavering commitment to ensuring that individuals receive the highest quality of support and services has been the cornerstone of my career in the NDIS industry. I firmly believe that every person, irrespective of their abilities, deserves to live a life of dignity, respect, and empowerment. This belief has guided me through the challenges and triumphs of my journey, fueling my dedication to making a positive impact in the lives of those individuals with disabilities
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Oops! The eligibility criteria do not match.

Thank you for expressing interest in joining HelpAlong Pty Ltd. We appreciate your time and effort.
Please note that eligibility to work in Australia is a mandatory requirement for all applicants. Unfortunately, if you are not entitled to work in Australia, we are unable to proceed further with your application. We encourage you to explore opportunities that align with your eligibility. Thank you for your understanding.

WE ARE HERE TO HELP YOU.

  • HELP
  • ASSIST
  • GUIDE
  • SUPPORT
  • EMPOWER

At HelpAlong, we believe that your feedback is invaluable. Whether it's a compliment, suggestion, or concern, your voice plays a crucial role in shaping the quality of support we provide. We are committed to creating an open and transparent environment where your experiences matter.

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