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HelpAlong is a dedicated service provider proudly registered with the National Disability Insurance Scheme (NDIS) in Australia. Our primary focus is on delivering comprehensive support to individuals with disabilities. We thrive in sectors where the pillars of successful relationships are built on care, quality service, and empathy.

Get In Touch

Call Now
(07) 2111 1486 | 0457 429 929
Quick Email
info@helpalong.com.au
Office Address
14/104 Gympie Road, Strathpine QLD 4500

Your Wellbeing Matters

Welcome to our
Employee Assistance Program

We believe that taking care of your mental health is just as important as your physical health. That's why we're proud to partner with AccessEAP to provide you and your immediate family with professional support whenever you need it.

BOOK ONLINE

Ready to prioritise your well-being? Click the link below to book your online counselling session today and get the support you need from the comfort of your home.

Book Now!
MAKE A CALL

Please call the number below to access our confidential Employee Assistance Program (EAP) for support with personal or work-related matters

DOWNLOAD AN APP

To download the AccessEAP mobile app, simply click the link below (Choose your preferred platform- Google Play Store or Apple App Store) and get started today!

What's available to you

  • Free, confidential counselling sessions with experienced psychologists and counsellors
  • Flexible options – choose between face-to-face or phone sessions
  • Your choice of time and location to suit your schedule
  • 24/7 support for urgent concerns
  • Regular appointments available Monday-Friday, 8am-6pm

Whether you're:

  • Looking to develop better stress management strategies
  • Setting personal or professional goals
  • Planning for major life changes
  • Seeking support for workplace challenges
  • Or simply want someone to talk to

The HelpAlong EAP is here to help. We encourage you to reach out early – sometimes just having a conversation can make a big difference.

Your privacy matters

All sessions are entirely confidential, ensuring your privacy and peace of mind. At HelpAlong, we respect your anonymity—there’s no need to worry about your information being shared with us or anyone else. Our priority is making sure that you have access to the support you need, whenever you need it, without any concerns about who might know.

Making your wellbeing a priority

HelpAlong is committed to your wellbeing both personally and professionally. This service is a valuable resource provided for you and your family – please don’t hesitate to use it whenever you need support.  We wish you continued wellbeing and success both in and out of the workplace.

* As part of our commitment to your wellbeing, HelpAlong provides these sessions at no cost to you or your immediate family members.

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Copyright © 2024. All rights reserved. HelpAlong Pty Ltd | ABN: 84 648 679 841 ACN: 648 679 841 NDIS PROVIDER NO: 4050101656

FEEDBACKS & COMPLAINTS

Providing Feedback

Your positive experiences inspire us to continue delivering exceptional service. If you've encountered a team member who has gone above and beyond or if our services have made a positive impact on your NDIS journey, we'd love to hear about it. 

Addressing Concerns

If, at any point, you feel that our service falls short of expectations, we want to hear about it. Your concerns are taken seriously, and we are committed to addressing them promptly and effectively. You can submit a formal complaint through our online complaints form or call us on (07) 2111 1486 to speak to our friendly team.

Our Commitment

We are dedicated to resolving complaints transparently and fairly. Every piece of feedback and every concern are opportunities for us to learn and improve. Rest assured, your privacy and confidentiality are paramount throughout this process.

Oops! The eligibility criteria do not match.

Thank you for expressing interest in joining HelpAlong Pty Ltd. We appreciate your time and effort.
Please note that eligibility to work in Australia is a mandatory requirement for all applicants. Unfortunately, if you are not entitled to work in Australia, we are unable to proceed further with your application. We encourage you to explore opportunities that align with your eligibility. Thank you for your understanding.

WE ARE HERE TO HELP YOU.

  • HELP
  • ASSIST
  • GUIDE
  • SUPPORT
  • EMPOWER

At HelpAlong, we believe that your feedback is invaluable. Whether it's a compliment, suggestion, or concern, your voice plays a crucial role in shaping the quality of support we provide. We are committed to creating an open and transparent environment where your experiences matter.

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