HELPALONG CORPORATE TEAM

Discover the strength within our corporate team: a force of expertise, dedication, and collaboration propelling us forward. Join us as we harness our collective strength to overcome challenges and seize opportunities, providing exceptional support services, and shaping a brighter future together

Saurav Neupane

General Manager

Saurav Neupane, General Manager at HelpAlong Pty Ltd, leads with a strategic vision and a dedication to excellence, driving organizational success in business administration.

His leadership style emphasizes fostering growth and cultivating relationships, both internally and externally, to achieve industry-leading achievements. Saurav's approach centers on empowering team members through innovation, mentorship, and a supportive work environment, enabling them to reach their full potential. He prioritizes strong partnerships with stakeholders and clients, recognizing collaboration as essential for unlocking new opportunities and sustaining long-term growth. Saurav's leadership ensures that HelpAlong remains a beacon of innovation and success in the field of business administration.

Francis Miruru

Operations Manager

Francis, as an Operations Manager at HelpAlong, is dedicated to improving the lives of vulnerable individuals in the community.

With a proven track record in driving results, optimizing operations, and enhancing service quality, he leads his team to provide exceptional care. Beyond managing operations, Francis fosters a culture of inclusivity, innovation, and growth within the organization. Collaborating with diverse teams, he implements strategies to enhance both effectiveness and cohesiveness. Francis firmly believes in the power of teamwork. If you or someone you know needs help accessing disability supports, please reach out. Additionally, he welcomes organizations interested in collaborating and sharing ideas to connect with him. Together, they can create a more inclusive and supportive community for individuals with disabilities.

Gaurav Amatya

Commercial Manager

Gaurav Amatya is a skilled professional with experience in business, finance, and military leadership.

He has worked in banking, administration, and the military. Gaurav is known for his leadership, planning, and financial skills. He's adaptable, solves problems well, and communicates effectively. He values honesty and teamwork and is eager to grow in his career.

Suraj Aryal

System & IT Manager

Meet Suraj Aryal, the experienced IT Manager at HelpAlong Pty Ltd, boasting over seven years of experience.

With a passion for innovation and efficiency, Suraj is dedicated to keeping HelpAlong technologically advanced and empowering his team to excel. Whether it's implementing cutting-edge solutions or providing mentorship, Suraj is the driving force behind HelpAlong's success in the ever-evolving world of technology.

Arlene Wise

Human Resources Manager

Arlene is a human resources professional and systems specialist with roots in luxury retail, hospitality and creative industries.

Arlene’s experience spans a variety of corporate cultures in both team based and autonomous roles. Arlene is an experienced human resources leader with an ability to foster strong relationships at all levels. Championing women, diversity and inclusion in the workplace is a key focus for Arlene, seeing the impact the traditional workplace has on mothers and their children. An expert in legislative HR process, Arlene is adept at assessing needs, generating options and implementing business positive solutions. Arlene brings to business full spectrum human resource function specialising in Recruitment & Selection, Employee Relations and Training & Development.

Chloe Sivewright

HR Administrator

Chloe is a dedicated and hard-working individual who will go to great lengths on behalf of the Scheduling team.

Dileema Kalanchi

Support Coordinator

Dileema is passionate about supporting individuals within the disability community and making a meaningful impact on their lives.

She holds a Bachelor of Social Work from Queensland University of Technology and a Diploma of Community Services. As a social worker, she specializes in working with the NDIS as a support coordinator. She also develops Positive Behavioral Support Plans to help individuals with disabilities achieve their goals and lead independent lives.

Hisashi Auman

Service Delivery Manager

As a dedicated professional, I bring a wealth of experience and expertise to my work in supporting individuals with disabilities and vulnerabilities.

With a comprehensive understanding of the NDIS (National Disability Insurance Scheme) practice standards and guidelines, I am committed to delivering high-quality care and services that meet the unique needs of each individual. My approach is deeply rooted in person-centered and trauma-informed practices, recognizing the importance of respecting autonomy, dignity, and the lived experiences of those I support. By prioritizing empathy, compassion, and understanding, I strive to create environments that foster empowerment, healing, and growth. With a steadfast commitment to advocacy and inclusivity, I continuously seek to enhance my skills and knowledge to better serve those entrusted to my care. I am passionate about promoting independence, social inclusion, and holistic well-being for individuals with disabilities, and I am dedicated to making a positive difference in their lives.

Knowledge Madudu

Service Coordinator

Knowledge is a dedicated Service Coordinator in the disability sector with a background in social work (BSc, MSc).

She is a passionate Service Coordinator with a social work background (BSc, MSc), experienced in supporting people with disabilities, mental health challenges, and vulnerable youth. She is skilled in case management, advocacy, and working with diverse communities, with a strong focus on ethical, client-centered care.

Nole Castillo

Payroll Officer

Nole has an extensive background in financial bookkeeping and payroll management from her previous roles in the Philippines.

Moreover, she has demonstrated her proficiency as a Customer Service Representative, managing accounts for both US and Australian clients, specifically within healthcare and sales sectors. Prior to her relocation to Australia, she held positions as a Client Relations Officer and Order Management Officer within a multinational corporation.

Priyanka Verma

Facilities & Procurement Officer

Meet Priya, a versatile professional with experience of 9 years across technology, healthcare, finance, and operations.

Her background includes roles in Technical Support and as a Territory Manager, where she strengthened her skills in client service and business development. She has also worked as an NDIS Support Worker, providing person-centred care, and as a Mortgage Broker, assisting clients with financial decisions. She brings strong communication, problem-solving, and adaptability to every role, thriving in environments where she can create meaningful, people-focused outcomes.

Sandra Gant

Service Coordinator

I’m a Service Coordinator at HelpAlong with four years’ experience in the disability sector, following earlier work in Youth Residential Care.

My career began in childcare—both centre-based and Family Day Care—shaping a calm, person-centred and family-focused approach. I partner with participants, families and stakeholders to turn NDIS goals into practical outcomes: coordinating the right supports, monitoring plan utilisation, solving problems early, and advocating throughout plan reviews. I work across SIL, STA/MTA, in-home and community access programs, ensuring services are safe, consistent and aligned with each person’s strengths, culture and preferences. My measure of success is simple: people feel heard, build confidence and live the life they choose.

Sarah Jane Hall

Senior Support Coordinator

Sarah is a passionate support coordinator with over 16 years of experience in the disability, health, and community sectors.

Sarah is driven by empathy, respect, and a commitment to freedom of choice and integrity. Sarah values collaboration and strives to ensure participants receive safe and positive outcomes through their NDIS plans. With a strong work ethic and a passion for making a difference, Sarah brings a blend of professionalism and compassion to her role. Skilled in developing strategic partnerships with service providers, community organisations, and stakeholders to expand access to high-quality NDIS services. Adept at navigating the complexities of the NDIS framework and advocating for clients’ needs, ensuring compliance with regulations while delivering impactful solutions. Committed to fostering inclusive practices and improving the overall experience for participants through innovative business strategies and relationship management.

Susan Leishman

Service Coordinator

With over 15 years of experience in the disability sector, Susan has dedicated her career to supporting individuals with diverse needs.

Her journey began in education, where she served as a behavior management teacher aide, assisting students aged 5 to 16 with disabilities. Transitioning into the disability industry, she has worked extensively with clients across physical, emotional, and mental health spectrums. Driven by a deep passion for empowering others, Susan aims to ensure that every individual in her service receives tailored support to achieve their personal aspirations. She is committed to fostering environments where clients can thrive and lead fulfilling lives aligned with their unique goals.

HELPALONG CORPORATE TEAM

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(07) 2111 1486 | 0457 429 929

info@helpalong.com.au

14/104 Gympie Road, Strathpine QLD 4500

HELPALONG CORPORATE TEAM

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