HelpAlong e-Brochure 
by Francis Miruru, Operations Manager
Support workers play a key role in promoting safe manual handling practices. Here’s what that looks like in action:
Think before you lift
Plan the move. Do you need help? Is there a hoist or aid available? Is the path clear?
Use equipment properly
Whether it’s a slide sheet, lifter, or walker make sure it’s in good condition and you’re trained in how to use it.
Work at the client’s pace
Respect their abilities. Encourage independence where possible, and only assist when needed.
Speak up
If something doesn’t feel safe, it probably isn’t. Let your coordinator or team know if you need training, new equipment, or support with a client’s changing needs.
Manual Handling in a Support Environment
Whether it’s helping a client get in and out of bed, lifting groceries, assisting with mobility aids, or supporting someone during a transfer, manual handling is part of everyday life for support workers. But when it’s not done right, it’s not just backs that suffer, it’s wellbeing, safety, and dignity.
At HelpAlong, we know that great support starts with safe support. That’s why manual handling isn’t just a box to tick it’s a vital part of our professional responsibilities.
Why It Matters
Manual handling injuries are one of the most common causes of injury in support roles. Sprains, strains, slips, and more serious musculoskeletal injuries can happen quickly and they can take a long time to recover from. For participants, unsafe handling can cause pain, distress, and even injury.
This is why we follow best practice principles: to protect ourselves and those we support.
Best Practice
- Always using approved techniques and aids
- Getting refresher training (yes, even if you’ve been doing it for years!)
- Following participant manual handling plans and risk assessments
- Communicating clearly with the person you’re supporting
You’re Not Alone
We get it, no shift is the same. Some days are full-on, others are routine. That’s why we encourage open conversation and team collaboration around manual handling challenges. If something doesn’t feel right, or you’re unsure how to assist a participant safely, don’t guess, ask.
Your safety matters to us. So does the safety, dignity, and wellbeing of the participants we support.
Let’s Keep it Moving—Safely
Manual handling is not just about lifting, it’s about leadership. When you use safe practices, you’re setting a standard for others to follow. You’re showing care, professionalism, and respect for yourself and for others.
Let’s keep moving together, safely and confidently.
If you haven’t completed your annual Manual Handling Refresher, speak to your coordinator today.
