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HelpAlong is a dedicated service provider proudly registered with the National Disability Insurance Scheme (NDIS) in Australia. Our primary focus is on delivering comprehensive support to individuals with disabilities. We thrive in sectors where the pillars of successful relationships are built on care, quality service, and empathy.

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Looking after your Mental Health this Winter

  • 6 August 2025

Shorter days, less sunlight and colder weather can impact sleep and energy levels.

As the colder months set in, it’s common to notice a drop in energy and motivation. The Australian Bureau of Statistics reports that around one in five Australians experience mental ill-health each year. 

During winter, this can show up as low mood, lethargy or a desire to withdraw socially.

Get outside in the morning light

Sunlight, especially morning light exposure helps regulate your sleep and mood, according to the Sleep Health Foundation.

Move gently each day

Short bursts of movement — like stretching or yoga at your desk — can ease physical tension and help reset your mindset

Stay connected

Conversations with people you trust or a mental health professional can make a difference. Don’t wait for things to get worse — early support helps.

What’s available to you

  • Free, confidential counselling sessions with experienced psychologists and counsellors
  • Flexible options – choose between face-to-face or phone sessions
  • Your choice of time and location to suit your schedule
  • 24/7 support for urgent concerns
  • Regular appointments available Monday-Friday, 8am-6pm

If you or someone in your team could benefit from support, the HelpAlong Employee Assistance Program is available on 1800 818 728. For more information on services offered, click here.

FEEDBACKS & COMPLAINTS

Providing Feedback

Your positive experiences inspire us to continue delivering exceptional service. If you've encountered a team member who has gone above and beyond or if our services have made a positive impact on your NDIS journey, we'd love to hear about it. 

Addressing Concerns

If, at any point, you feel that our service falls short of expectations, we want to hear about it. Your concerns are taken seriously, and we are committed to addressing them promptly and effectively. You can submit a formal complaint through our online complaints form or call us on (07) 2111 1486 to speak to our friendly team.

Our Commitment

We are dedicated to resolving complaints transparently and fairly. Every piece of feedback and every concern are opportunities for us to learn and improve. Rest assured, your privacy and confidentiality are paramount throughout this process.

Oops! The eligibility criteria do not match.

Thank you for expressing interest in joining HelpAlong Pty Ltd. We appreciate your time and effort.
Please note that eligibility to work in Australia is a mandatory requirement for all applicants. Unfortunately, if you are not entitled to work in Australia, we are unable to proceed further with your application. We encourage you to explore opportunities that align with your eligibility. Thank you for your understanding.

WE ARE HERE TO HELP YOU.

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At HelpAlong, we believe that your feedback is invaluable. Whether it's a compliment, suggestion, or concern, your voice plays a crucial role in shaping the quality of support we provide. We are committed to creating an open and transparent environment where your experiences matter.

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