Skip to main content
14/104 Gympie Road, Strathpine QLD 4500 (opens in a new tab)
(07) 3544 6994 0451 619 443 info@helpalong.com.au Staff Portal
Refer a participant

Where we work

Service Areas

Find HelpAlong support in your area.

Explore service regions Ask about your suburb

Local support

Explore our main service regions

Choose a region for local information and a clear next step. A listed region is not a promise of immediate capacity in every suburb or for every support type.

8 service regions

HelpAlong supports participants across South-East Queensland and selected regional locations.

Contact our intake team to confirm current service capacity in your suburb.

A responsible capacity check

A region is the starting point—not the whole answer

A suitable service depends on more than distance. We check whether the requested support is within our scope and whether the right workers, timing and safeguards can be put in place.

  1. 01

    Understand the request

    We listen to the participant’s goals, preferences, communication and support requirements.

  2. 02

    Check local capability

    We review location, schedule, worker capability, continuity, accessibility and current capacity.

  3. 03

    Explain the next step

    If HelpAlong may be suitable, we explain information, assessment and agreement steps before you decide.

Prepare for intake

A few details help us respond clearly

You do not need every document before asking a question. At first contact, share only what is reasonably needed to understand the request.

Explore HelpAlong services
  • Suburb or postcode where support is needed
  • The participant’s goals and support being explored
  • Preferred days, times and proposed start date
  • Communication, accessibility and worker preferences

Not sure which region to choose?

Talk with our intake team

Share the suburb, the support being explored and a safe way to contact you. An enquiry does not commit you to using HelpAlong.

Check local capacity Call intake0426 431 818 Email intakeintake@helpalong.net