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Rights guide

Supported Decision-Making and Your Voice

How accessible information and chosen support can strengthen participant decisions.

Supported decision-making helps a person understand choices, express preferences and remain at the centre of decisions.

What support can look like

  • Using the person’s preferred language, communication method and pace.
  • Explaining options, benefits, risks and consequences in accessible terms.
  • Giving time to ask questions, revisit a choice or try an option safely.
  • Involving only the people the participant chooses, subject to lawful authority.
  • Recording the person’s will and preferences, including when views differ.

Dignity of risk

Safety matters, but avoiding every risk can also remove choice and opportunity. Good support helps identify a proportionate way to pursue what matters to the person while planning safeguards together.

Ways to make your voice clearer

Ask for fewer choices at once, pictures, a trial visit, more time, an interpreter, an advocate or a meeting at a time and place that works for you.

Current primary sources

Check official information

NDIS rules, pricing and guidance can change. Use these official sources when making a decision about your circumstances.

This HelpAlong resource is general information. It is not legal, financial, clinical or individual NDIS funding advice. Ask the NDIA, NDIS Commission or an appropriate independent professional about your circumstances.