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HelpAlong is a dedicated service provider proudly registered with the National Disability Insurance Scheme (NDIS) in Australia. Our primary focus is on delivering comprehensive support to individuals with disabilities. We thrive in sectors where the pillars of successful relationships are built on care, quality service, and empathy.

Personalised NDIS In-Home Support Services across Queensland

Flexible in-home care services can make a significant difference for both the individual receiving care and their loved ones. Support delivered to an individual’s home can provide a sense of security, comfort, and happiness.

The level of support differs significantly, ranging from a few hours per week to full-time care. This can be customized to meet the participants’ necessities and can be modified as and when required.

HelpAlong provides a personalized In-home Care Service which is tailored to the requirements of the participant. With our well-trained, professional, and experienced staff, we match the level of skills to the service required which assures optimum satisfaction to the individual.

Have more questions about Support at home with HelpAlong? We are always there to support you in need!

Chat to our team on (07) 2111 1486 about how you might use this funding or other support categories or click the link below to connect with us.

FEEDBACKS & COMPLAINTS

Providing Feedback

Your positive experiences inspire us to continue delivering exceptional service. If you've encountered a team member who has gone above and beyond or if our services have made a positive impact on your NDIS journey, we'd love to hear about it. 

Addressing Concerns

If, at any point, you feel that our service falls short of expectations, we want to hear about it. Your concerns are taken seriously, and we are committed to addressing them promptly and effectively. You can submit a formal complaint through our online complaints form or call us on (07) 2111 1486 to speak to our friendly team.

Our Commitment

We are dedicated to resolving complaints transparently and fairly. Every piece of feedback and every concern are opportunities for us to learn and improve. Rest assured, your privacy and confidentiality are paramount throughout this process.

Oops! The eligibility criteria do not match.

Thank you for expressing interest in joining HelpAlong Pty Ltd. We appreciate your time and effort.
Please note that eligibility to work in Australia is a mandatory requirement for all applicants. Unfortunately, if you are not entitled to work in Australia, we are unable to proceed further with your application. We encourage you to explore opportunities that align with your eligibility. Thank you for your understanding.

WE ARE HERE TO HELP YOU.

  • HELP
  • ASSIST
  • GUIDE
  • SUPPORT
  • EMPOWER

At HelpAlong, we believe that your feedback is invaluable. Whether it's a compliment, suggestion, or concern, your voice plays a crucial role in shaping the quality of support we provide. We are committed to creating an open and transparent environment where your experiences matter.

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